Can you issue a factory inspection report?
Yes, we can.
Yes, we can.
We will guide customers to repair by phone or video within 1 hour, and directly issue new equipment for those that cannot be repaired.
Using a multimeter to measure the connection of the cable.Also, we have Self-testing Grounding Clamp with Visible & Audible Alarms.
Our cable is durable, we suggest checking the cable per three months.And also we suggest using our visible and audible clamp to confirm whether the system is working.
We don't supply installation service, but we have agents in your country if they can, please contact us for details.
Yes, but you'd better tell us the brand of the product. If you don't know which brand is better, we can do some research for you.
In principle, there is no charge for product quality problems during the warranty period. Outside the warranty period, the personnel travel expenses plus the dispatch fee are charged, and the maintenance fee is not charged.
Yes, On-site service depends on the quantity of your on-site products and faults, if necessary, we can send engineers there.
Our Static Grounding Reel has automatic cable reel recycling and instant locking mechanism. The process of reclaiming the cable will be smooth and convenient.
TheSLA-S-Y static grounding device is generally used in the loading and unloadingof gasoline and diesel, natural gas, painting and coating, alcohol, ink, etc.,to discharge the static electricity generated.
We accept return, please contact us to discuss the details.
If the customer has the need for third-party testing, we will fully cooperate.
We will deal with customer inquiries within 2 hours of working time and less than 12 hours off work.
Our company's after-sales service system is relatively complete.For the products within the warranty period, we will send spare parts for free or offer the door to door service when necessary. For example, when Static Grounding Monitoring Systems can't work within a 2-year warranty, we will send customer's new spare parts.For the products after the warranty period,we will send spare parts at cost price and guide customers to repair. In terms of after-sales service, we will try our best to make customers satisfied.